Refund policy

We accept returns within 30 days of delivery under the following conditions:

• Products must be unused, unopened, and in their original packaging
• Items must be in resalable condition
• Proof of purchase is required

Due to the hygienic nature of cosmetic products, opened or used items are not eligible for return, unless defective or damaged during shipping.

If your order arrives damaged or defective:

• You must notify us within 48 hours of delivery
• Provide:
  • Order number
  • Clear photos of the product
  • Clear photos of the external packaging

Once approved:

• We will cover return shipping costs
• You will receive either:
  • A replacement (subject to availability), or
  • A full refund